SERVICE
Ready to order, need extra napkins, and any other service request.
REFILL
Ready for a refill. “Servers may eliminate wasted trips to the table and wasted refills.”
CHECK
Ready to receive the check or ready to have the payment picked up.
Whatch our video
"One of the Top Ten Products to Watch. The Most Innovative and Exciting Product at the National Restaurant Trade Show"
- Asian Restaurant News
Empowers the Customer. Improves Efficiency. Increases Profit.
For restaurants that care about customer service and saving money. Take the guesswork out of customer service. Let your customers decide when they are ready for service!
The ServiceLight™ is a portable table-top communication device that allows restaurant customers to simply and easily communicate their needs to their server, giving servers and managers the information they need to provide excellent service, while eliminating wasted and unwelcome trips to the table.
Three attractive touch lights cover all services (service, refill and check) required to provide customers with excellent service. ServiceLight™ takes the guesswork out of customer service. Based on the color of the light, servers and managers instantly know what the customer is requesting. A green light allows the server to make one trip to the table to drop off the check, and also indicates when the payment is ready to be picked up.
Customers enjoy uninterrupted time to look at the menu when they know they can simply touch the Servicelight™ when they are ready to order. ServiceLight™ just makes sense! Customers give better tips to servers, and better tips make happier employees. Also, happier customers become repeat customers and bring new customers. Everyone wins!
Servisensor™
Founder and CEO
In 1997, the founder and CEO of Servisensor™ observed the inefficiency of customer service in restaurants. Convinced she could take the guesswork and frustration out of customer service by giving customers a way to communicate with servers, she began working on a prototype in 2003. After sending her idea to Applebee's corporate office, and hearing back from them the very next day, she quit her job in 2006 to perfect the look and efficiency of the Servisensor™ ServiceLight™. Today, Servisensor™ is receiving world-wide attention.
Hospitality Logistics Inc
Mountain-West Distributer
Hospitality Logistics Inc. delivers proven strategies that blend company, culture, menu innovation, operating systems and training programs to deliver results on the top and bottom lines.
We follow a disciplined, comprehensive process to drive guest frequency and profitability. The results are increased brand awareness, staff and guest loyalty, memorable dining experiences and money in the bank.
Since 1988 independent restaurants, boutique Inns, hotel brands and gaming operations have called on Hospitality logistics Inc. to provide the next level of thinking that creates a competitive edge. Our clients will tell you that our passion for food, years of experience and a hands-on approach are the cornerstones of our company’s success.